“We make one call. And they take care of the rest.”

– Everything we do is time-critical. It’s all about just-in-time deliveries, says Mathias Larsson, Production Manager at Ågesta Transport.

But things can still go wrong. A flat tyre or a broken air hose in the middle of rush hour on a busy road is enough to send anyone’s stress levels soaring. Especially with other drivers honking their horns.

Since Ågesta Transport started working with Road Mobility Services, however, situations like these have become much easier to handle.

– They’re reliable, professional and just great to have on yourside. The driver just calls, explains where the truck is and what’s happened. Road Mobility Services takes care of the rest.

– It might be a quick temporary fix, a tyre change or towing to the nearest workshop. They sort it all out, making sure the right help arrives. Even a TMA-truck if needed.

Getting help used to mean calling several different companies to find someone available. Often, the transport coordinators had to step in and spend valuable time trying to sort things out.

Not anymore.

Now, the driver just calls one number and speaks to someone who knows exactly what needs to be done.

– And they’re honest and never over-promise, says Mathias.

– If it’s going to take an hour, they tell you straight away. No unrealistic promises. And if they’re running late, they call and let you know.

– RMS make you feel like a valued customer. Like someone is genuinely looking after you. Exactly the way it should be.

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